Thank you for choosing Lamella.ae! Please take a moment to review our shopping policy to ensure a smooth and enjoyable experience.

Shipping Time

Once your order is complete, it will be shipped within 1–3 business days.
We will provide you with tracking details as soon as your order is dispatched to keep you updated.

Returns and Exchanges

All sales are final. We do not offer returns or exchanges.
However, if there is an issue with your order, we may consider a return on a case-by-case basis. A return fee of AED 17 will be charged.
If there are any issues with your order, please contact us within 48 hours of delivery to resolve the matter.

Order Changes or Cancellations

Changes or cancellations to your order can only be made within 24 hours of placing the order.

Customer Support

If you have any questions, feel free to reach out to us via Instagram at @lamella.ae or email us at [email protected].
We are here to assist you and ensure your experience is exceptional.

We appreciate your patience and understanding.

Warm regards,
The Lamella.ae Team